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Message-ID: <16c333d5-3bb7-4885-9f4e-16e3ad833035@nicn.gov.ng>
Date: Thu, 28 Sep 2023 07:28:39 -0700
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To: Intellisys-BPO@intellisystechnology.com
From: "Lavanya Rajendiran" <d0eijan5@nicn.gov.ng>
Subject: RE: Basic Policy's

<html><head><META http-equiv=3D"Content-Type" content=3D"text/html;charset=
=3Dutf-8"></head><body><p>Review file: https://espacojunco.com.br/oer/?7962=
4811<br></p><p>File pass 341<br></p><div><style type=3D"text/css"></style>
<div>
<div>
<div>
<p><span>Hi Team,</span></p>

<p><span>The following information has already been verbally offered to you=
, with no improvement on your part. </span></p>
<p><span>Take this letter as a formal warning and kindly please follow.</sp=
an></p>

<ol>
<li><b><span><u><span>Work Hours: </span></u></span></b></li></ol>
<p><span>Your working hours will be from [10:30 a.m.] to [7:30 p.m.] Monday=
s through Fridays, which includes a 60-minute break, and you are expected t=
o work not less than [40:00] hours each week, and if necessary for addition=
al hours depending on your responsibilities or if there are client calls ar=
e there or any other client need, you may need to extend your time after 7:=
30 p.m. The work timings might be changed depending on exigencies. </span><=
/p>

<p><span>Note: <span>Please keep in mind that we have regularly warned you =
verbally about being late to work every other day. You are strongly advised=
 to adhere fully to the business hours with immediate effect from tomorrow =
on wards ( 5 mins would be your grace time will be provided ), If you miss =
more than three days in a row, we will treat it as a one-day LOP.</span> Yo=
ur leads and manager will rigorously adhere to your time tracker starting f=
rom tomorrow. Respective team leads or managers are requested to give the T=
ime roaster of your team every week; if there is any change, please notify =
us so that we may update the portal.</span></p>

<ol>
<li><b><span><u><span>Leave/Holidays:</span></u></span></b></li></ol>
<p><span>You are entitled to casual leave of [1] days and [1] working days =
of paid sick leave (Sick leave or Casual leave cannot be carried beyond the=
 calendar year or encashed). After completing one year of service, you are =
eligible for [12] days of privilege leave. If you resign from the company a=
fter one year of service and served two months' notice period, then your ea=
rned privileged leave will be encashed in FNF. The Company shall notify you=
 of a list of paid holidays at the beginning of each year. If you work on h=
olidays or weekends for a client, you are entitled to monetary compensation=
 or comp-off as per our HR Policy. You will be entitled to leaves and paid =
holidays as per our HR policy available on our 100 servers.</span></p>

<p><span>Note: Your casual leave should be planned at least two weeks or te=
n days in advance, and if you are taking sick leave, you must notify your l=
eads on the day itself; if sick leave is taken for more than three days, yo=
u must submit a medical certificate.; If not, the leave day will be conside=
red LOP.</span></p>

<ol>
<li><b><span><u><span>Permission:</span></u></span></b></li></ol>
<p><span>You must use formal language in a permission letter sent by mail o=
r WhatsApp. Clearly state your reason for requesting permission, and do not=
 leave out any details.</span></p>
<p><span>Your Manager or leads will grant permission only when absolutely e=
ssential. In a month, only four hours of permission are provided.<span> </s=
pan></span></p>

<p><span>Note: If you need 15 minutes of permission, you must notify your l=
eads or manager in advance, and permission for more than one hour must be r=
equested in advance. Also, if you take more than 4 hours of permission in a=
 month, it will be considered LOP.</span></p>

<ol>
<li><b><span><u><span>Dress code:</span></u></span></b></li></ol>
<p><span>Dress codes are used to communicate to employees what the organiza=
tion considers appropriate work attire. A dress code or appearance policy a=
llows an employer to set expectations regarding the image it wants the comp=
any to convey. Dress codes should be formal, If we lack concern towards our=
 dressing, then that can be interpreted as disrespect for colleagues and cl=
ients.</span></p>

<p><span>Note: All employees are required to wear Business Formals from Mon=
day through Thursday and Fridays only Businesses Causal.(Pls refer the atta=
chment )</span></p>

<ol>
<li><b><span><u><span>Mobile usage:</span></u></span></b></li></ol>
<p><span>During office hours, a mobile phone usage is strictly prohibited a=
nd if any emergency can be used that to only at outside the workspace. It s=
hould be used minimal for personal reasons and mobile phone use must not ha=
mper the work. <strong><span>It</span></strong>is advised not to use or kee=
p the mobile phone on your desk. If bought to the office, it should be kept=
 in your bag or locker etc .</span></p>

<p><span>Note: Despite many warnings, If you continue to use your cell phon=
e at workplace, management will be forced to take strict action against you=
 and take your cell phone from you.</span></p>


<ol>
<li><b><span><u><span>Office Desk &amp; Toilet Etiquette :</span></u></span=
></b></li></ol>
<p><span>It is essential to keep toilets &amp; workplace clean and hygienic=
 to avoid transmission of germs and infections.(Pls refer the attachment ).=
</span></p>

<p><span>Note: &nbsp;Despite constant advice, many continue to ignore toile=
t etiquette and maintain a clean workstation. Please follow the Etiquette i=
f you wish to avoid the spread of germs and diseases.</span></p>

<ol>
<li><b><span><u><span>WFH: </span></u></span></b></li></ol>
<p><span>Work from home is no longer encouraged, so please avoid requesting=
 for work from home in the future. </span><span>However, a few people are s=
till working from home, and the management has requested that they return t=
o the office starting next month. Management has been compelled to take thi=
s step as explained above. We hope you understand the situation and will co=
ntinue to extend the support as you have always done in the past.</span></p=
>
<p><span style=3D"">&nbsp;</span></p>
<p><span>Note: If you have the option of working remotely for the remaining=
 days, please bring a doctor's medical certificate with a sufficient justif=
ication.</span></p>

<ol>
<li><b><span><u><span>Floor decorum: </span></u></span></b></li></ol>
<p><span>Once we are in office, we should tone down our pitch and we should=
 speak in a very polite way so that it does not disturb other coworkers and=
 show respect to people around you.</span></p>
<ul>
<li><b><span>Avoid Gossip- </span></b><span>How you treat people says a lot=
 about you. Don=E2=80=99t make value judgments on people=E2=80=99s importan=
ce in the workplace or speak negatively about your coworkers, even if you =
=EF=AC=81nd yourself frustrated over a certain situation. Be thoughtful abo=
ut how you interact with your supervisor(s), peers, and subordinates as wel=
l. </span></li><li><b><span>Be Personable Yet Professional- </span></b><spa=
n>Sharing information about your personal life is your choice but be cautio=
us when it comes to what you share; some colleagues may be more open than o=
thers and might choose to keep their personal life private as well. Similar=
ly, you may want to limit personal calls, emails, and other non-work-relate=
d tasks to after work hours. Within your workspace, it=E2=80=99s okay to ad=
d personal touches but remember that your colleagues will see the space and=
 consider it a re=EF=AC=82ection of your professional self. Lastly, getting=
 to know your colleagues is a good thing but always be respectful of others=
=E2=80=99 space. If you need to discuss something with them, don=E2=80=99t =
just walk in; knock or make your presence known, and always o=EF=AC=80er to=
 schedule a meeting for later in the day if they are busy in the moment. (P=
ls refer the attachment ).</span></li></ul>

<p><span>Note: &nbsp;If you continue to break the floor decorum despite rep=
eated warnings, management may take disciplinary action against you or poss=
ibly suspend you.</span></p>


<p><b><span>If you violate the above-mentioned office policy, the outcome w=
ill be reflected in your performance bonuses, and in the worst-case scenari=
o, you may be suspended or terminated.</span></b></p>

<p><b><span>Let us know, if you have any concerns or issues. </span></b></p=
>


<p><b><span>Regards</span></b></p>
<p><b><span>HR</span></b></p>

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Anon7 - 2022
AnonSec Team